With a dedicated CSR team and SMB SLA, your internet is on us.
99.9% SLA
Fully Compliant
Dedicated Support Teams
Service Inquiry
QUESTIONS & ANSWERS
Fiber optic is the fastest technology the world has to communicate at the speed of light. Our pure fiber optic network connects you to the services you rely on faster and more reliably than legacy coax or phone lines. Our network was built for the internet first.
usiness Internet comes with a few extra features over residential service. Such as
-Symmetrical speeds
-Our 99.9% Uptime SLA
-Business CSM Team
Well other providers only offer SLA's to enterprises. We know that your SMB is important. An SLA agreement is a minimum service that we have to meet year-round. This is unheard of in the SMB world. Our customer-placed equipment is constantly checking in, so we know when something is wrong.
Essentially if your internet isn't up for more than 99.9% of the year, we give you money back on your bill. Excluding scheduled upgrades and maintenance.
There are many reasons to switch! Of course we are going to say that!
Telex Offers greater speeds then most providers, nearly at the same price. That's more for less.
Our SMB SLA agreement is rare, we give you service or your money back.
Once again, we are bringing executive services to your small business.
Our Dedicated Customer Support Resource team only works with you and a few other businesses. They know your business and are here to help!